Terms & Conditions

We don’t like writing terms and conditions, and we know you don’t like reading them, but they are here for a reason, and that’s to protect both you and Cupola Farm Staff.

So, make yourself a cup of tea or coffee and take the time to read the small print. If you have any questions please call us on 01842 861119

These terms include important information you need to know before you book, such as;

  • Who we are
  • How to book
  • How and when to pay for your break
  • Information about arriving, staying and departing
  • Information we will need to know about you and your party and how we use the personal information that you provide to us.
  • How you can change or cancel your booking
  • How to contact us

Who are we…

Cupola Farm is a small family run working mixed, Livestock and Arable farm.

Some areas are restricted due to Bio Security, Guest Safety and Farm Traffic.  Accompanied talks and walks are available by mutual agreement.

How to book…

Booking can be made by phone or email, and once accepted, confirmation will be made in writing via email.  By entering into a booking contract with us you are agreeing to abide by the site rules.  This applies to you and all members of your party.  Failure to do so may result in you and your party being asked to leave and no refund will be due to you.

How and when to pay…

15% Non refundable Deposit is payable to secure your stay. The balance is payable 30 days prior to arrival. Payments can be made by BACS or Card payment. For bookings made less than 30 days ahead, full payment will be taken at the time of booking.  Bookings can be delayed subject to availability.

Arriving…

Arrival is from 3.00 p.m. Notification of late arrival is required. Parking is situated behind the farm house. Turn into the house driveway and follow the gravel drive through to the parking area.

Staying, just a few site rules…

  • NO GLASS POLICY.  All drinks etc. Brought onto site must be in Plastic, Metal or Card containers.
  • NO ABUSIVE LANGUAGE OR BEHAVIOUR POLICY.  No abuse will be tolerated towards staff or other guests at any time. Such behaviour will result in you and your entire party being evicted from the site with no refund due.
  • NO SMOKING, DRUGS AND OFFENSIVE WEAPONS. We have a zero tolerance policy on drugs, firearms and offensive weapons.  If you take illegal drugs or any other illegal substance or are in possession of a firearm or offensive weapon, you will be asked to leave and no refund due to you.  No smoking of vaporisers, e-cigarettes and tobacco in any of the buildings or accommodation units.
  • NO FIREWORKS OR SKY LANTERNS
  • NO LOUD MUSIC or noise between 11.00 p.m. and 8.00a.m. Please be considerate of other Guests at ALL times.
  • NO COOKING inside your accommodation 

Departing…

Accommodation to be vacated by 10.00 a.m and site must be vacated by 11.00 a.m.

Remember, when visiting the countryside, Leave no Trace, Take only Photographs, Leave only footprints.

What information do we need…

The names, addresses and contact details of your party will be required at booking, as well as the number of guests. We will hold any information in accordance with the GDPR guidelines. We are allowed to use your email for 2 years after booking for marketing purposes unless you state otherwise.

How to change or cancel your booking…

Changes to your booking may be made subject to availability up to 14 days prior to your arrival. Please email us as soon as you know of any issues and we will try our hardest to accommodate them.

How to contact us…

By phone on 01842 861119 please leave a message and we will get back to you.

By email at cupolafarm@gmail.com this is preferred, as an outdoor business catching us on the phone can be tricky